---
title: Invoice Adjustment Form
description: Easily adjust late fees yourself in Aclarian’s Invoice Adjustment Form. Reduce or waive charges instantly with automatic balance updates, audit history, and built-in safeguards.
---

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June 4, 2026

# Invoice Adjustment Form

 

We're excited to announce a new enhancement that gives you greater control over your billing and accounts receivable processes, the Invoice Adjustment Form.

**What's New**

You can now adjust late fee line items directly from the Invoice Adjustment Form (Billing & A/R → Forms → Invoice Adjustment Form). Previously, late fees were system generated and appeared as read-only lines on invoices, requiring backend intervention to make changes. With this update, authorized users can reduce, waive, or correct late fee charges on their own, no support request needed.

**Key Capabilities:**

- **Reduce or waive late fees**: Adjust a late fee amount (e.g., reduce from $25.00 to $0.00) directly within the Invoice Adjustment Form
- **Real-time balance updates**: The invoice total recalculates automatically when a late fee is adjusted
- **Full audit trail**: Every late fee adjustment is logged and viewable under the Adjustments dropdown on the invoice, including user, date, and details
- **Built-in safeguards**: The system prevents adjustments on fully paid or closed invoices and blocks invalid entries (negative or non-numeric values)
- **Approval workflow support**: If your organization has an approval workflow configured for invoice adjustments, late fee adjustments will route through that same workflow before being applied

**Benefits to Your Organization**

- **Save time:** Late fee corrections that once required a support request now take seconds.
- **Full autonomy:** Resolve disputes, apply waivers, or fix discrepancies on the spot, no waiting.
- **Fewer errors:** Built-in validation catches invalid entries and blocks changes on paid or closed invoices.
- **Stronger compliance:** Full audit trail on every adjustment, with existing approval workflows respected.
- **Accurate reporting:** Adjusted balances reflect immediately across your A/R reports.
- **Zero disruption:** Existing workflows remain unchanged; this only adds capability.

**How to Use It**

- Navigate to **Billing & A/R → Forms → [Invoice Adjustment Form](https://portal.aclarian.com/#/miscellaneous-billing/customer-invoice-adjustment-form)**
- Select an invoice that contains a late fee line item

![](https://support.aclarian.com/hs-fs/hubfs/92-png.png?width=670&height=113&name=92-png.png)

- Edit the late fee amount as needed (reduce or set to $0.00 to waive)

![](https://support.aclarian.com/hs-fs/hubfs/93-png.png?width=641&height=737&name=93-png.png)

- Submit the adjustment and “Regenerate Original Invoice” so the updated balance will reflect on the invoice immediately (or after approval, if a workflow is configured)

![](https://support.aclarian.com/hs-fs/hubfs/94-png.png?width=670&height=326&name=94-png.png)

- Review the adjustment history under the **invoice items** on the invoice

![](https://support.aclarian.com/hs-fs/hubfs/96-png.png?width=670&height=328&name=96-png.png)

**Important Notes**

- This enhancement to "**<https://portal.aclarian.com/#/miscellaneous-billing/customer-invoice-adjustment-form>[Invoice Adjustment Form](https://portal.aclarian.com/#/miscellaneous-billing/customer-invoice-adjustment-form)"** within the Billing & A/R module, is now available in Production to all clients. If your organization already has this form enabled, no additional setup is needed for the enhancement to function.
- Adjustments cannot be made to invoices that have already been fully paid or closed.
- All adjustments are recorded for compliance and auditing purposes and will be reflected in your A/R reports.

This enhancement is Live in production

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