International Address Support for Individual Refund Forms

Overview

Use the Individual Refund Form to process refunds for payees with international addresses.

This article explains how to update country information, identify international addresses, and confirm import values for SmartPayables processing.

Before you begin

Before processing an international refund, confirm the following:

• The payee record includes the correct mailing address
• The correct country is selected
• The Country field uses the correct alpha 3 country code
• Vendor and payee records are updated, if applicable

Individual Refund Form fields

The Payee section includes the following fields for international refund processing:

• Country
• Is International Address?

Use the Country dropdown to select the payee’s country.

Use Is International Address? to identify an address outside the United States.

Country code requirements

The Individual Refund Form importer uses ISO 3166 1 alpha 3 country codes.

Examples:

• CAN for Canada
• GBR for the United Kingdom

Use the correct alpha 3 code in your import data when international processing requires it.

Update Vendor Management and Individual Payee Management

For international payment processing, update the Country field in these areas:

• Vendor Management
• Individual Payee Management

This helps SmartPayables process international checks correctly.

Process an international refund after import

Use these steps if the refund has already been imported and the payee has an international address:

1. Open the Individual Refund Form.
2. Find the Payee or Customer with the international address.
3. Click Edit in the Action column.
4. Select I have an International Address.
5. Confirm the State field fills automatically, if applicable.
6. Select the correct country from the Country dropdown.
7. Click Add.
8. Confirm the Country column shows the correct alpha 3 code.

Examples:

• CAN for Canada
• GBR for the United Kingdom

Prepare an import file for international refunds

Use these steps when your process requires country codes before import:

1. Add the correct alpha 3 country code to the import file.
2. Place the code after the postal code.
3. Use the correct field position based on your import setup.

After the file imports into Aclarian:

1. Review the refund details.
2. Open the Individual Refund Form.
3. Find the Payee or Customer with the international address.
4. Click Edit in the Action column.
5. Select I have an International Address.
6. Confirm the State field fills automatically, if applicable.
7. Select the correct country from the Country dropdown.
8. Click Add.
9. Confirm the Country column shows the correct alpha 3 code.

Additional notes

Aclarian also supports country selection for international address handling in:

• Vendor Management
• Individual Payee Management

For non United States addresses, confirm that postal code and country values are entered correctly before processing.

Summary

Use the Individual Refund Form country and international address fields to support accurate international refund processing.

Confirm the country selection, review the alpha 3 code, and verify the payee details before submitting the refund.