Why Am I Receiving Comment Notifications for a Form I Did Not Submit?

What Is the Problem?

You received an email notification about a new comment on a form. But you do not remember submitting it or being part of the approval process.

This is expected behavior. You are not receiving the notification by mistake.

Why Are You Receiving This?

Aclarian automatically sends comment notifications to the person who originally created the form. This happens even if:

• You are not listed as an approver
• You are not an assigned participant in the workflow
• You do not remember creating the form

If you received this notification, it is likely because you created the form at some point, even if it was a while ago.

How to Confirm

If you are not sure whether you created the form, your Client Support team can check the audit log. The audit log shows who originally created the form and when.

Contact us using the information below and we can look into it for you.

Key Takeaway

Receiving a comment notification does not mean something went wrong. It means you are the original form creator. Aclarian notifies form creators of all comments, regardless of their role in the workflow.