Why Are My CIP Assets Not Showing on the Asset Addition Form?

What Is the Problem?

You are trying to convert a CIP asset using the Asset Addition Form. But the asset is not showing up as an option. It exists in the system, but you cannot find it on the form.

This is a configuration issue. It can be resolved.

Why Is This Happening?

There are two reasons a CIP asset may not appear on the Asset Addition Form.

Reason 1: The CIP asset type is not flagged correctly
The system only shows assets on the CIP conversion form if the asset type is marked as Construction in Progress. If that setting is turned off or was never turned on, the system will not recognize those assets as CIP assets. They will not appear on the form.

Reason 2: The Available Cost is showing as $0.00
The system also filters out assets that show an Available Cost of $0.00. If the available cost did not populate correctly when the asset was created or imported, the asset will not appear on the form even if the asset type is set up correctly.

Both issues must be resolved for the asset to appear.

What Do I Do?

This issue requires assistance from the Aclarian Client Support team. You cannot resolve the Available Cost issue from the front end.

Here is what will happen:

1. Client Support will review your Asset Types Management to confirm the CIP flag is set correctly
2. If the Construction in Progress flag is not set to Yes, it will need to be updated
3. Client Support will also check whether the Available Cost needs to be corrected on the backend
4. Once both are resolved, your CIP assets will appear on the Asset Addition Form

Contact the Client Support team using the information below and let them know which CIP assets are not appearing.